Responsible Gaming
Gaming Should Be Entertainment
At Retail Therapy Canberra, we believe that online gaming should be an enjoyable form of entertainment, never a way to earn money or solve financial problems. While Royal Ace Casino offers exciting gaming experiences, it's important to approach gambling responsibly and within your means.
Set a budget you can afford to lose and stick to it. Remember: the house always has an edge, and you should never gamble with money you need for essential expenses like rent, food, or bills.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your Australian state or territory) to access and use Royal Ace Casino. By accessing this site, you confirm that you meet this legal requirement.
Gambling is not permitted for minors. If you are under the legal age, please do not proceed.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Review this checklist to identify potential warning signs:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling: Concealing your gambling activities from family, friends, or partners
- Loss of Control: Inability to stick to limits you've set for time or money spent
- Increasing Stakes: Needing to gamble with larger amounts to achieve the same excitement
- Neglecting Responsibilities: Gambling instead of attending work, school, or caring for family
- Financial Strain: Borrowing money to gamble or using credit cards excessively
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Relationship Problems: Gambling causing conflict with loved ones
- Escape Behaviour: Using gambling to avoid stress, anxiety, or other problems
If you recognize any of these signs in yourself or someone else, seek help immediately.
Self-Help Tools & Player Protections
Royal Ace Casino and responsible gaming platforms offer several tools to help you maintain control:
Deposit Limits
Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly). This prevents spending beyond your budget.
Loss Limits
Establish a maximum loss limit to stop gambling once you've reached a predetermined amount.
Reality Checks
Enable pop-up reminders during gaming sessions to help you track time spent and money wagered.
Session Time Limits
Set a time limit for each gaming session and take regular breaks.
Self-Exclusion
If you need a break from gambling, use self-exclusion tools to temporarily or permanently block your account from accessing the casino.
Talk to someone you trust. Sharing your concerns with family or friends can provide valuable support.
Support & Helpline Organizations
If you're struggling with gambling, professional help is available. These organizations provide free, confidential support:
Australia (Primary)
- Gambling Help Online – Free counselling and support service for Australians
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call)
United Kingdom
- GamCare – Support for problem gamblers and their families
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
North America
- National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Website: www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is treatable, and recovery is possible. You don't have to face this alone. If you or someone you know is struggling with gambling:
- Contact Gambling Help Online at 1800 858 858 (Australia)
- Visit the support organization websites listed above
- Speak with a trusted family member, friend, or healthcare provider
- Use self-exclusion tools to take a break from gambling
Help is available, and seeking it is a sign of strength.
Retail Therapy Canberra is committed to promoting responsible gaming. This information is provided for educational purposes. If you choose to gamble at Royal Ace Casino, please do so responsibly and within your means. Problem gambling can cause serious harm to your health, finances, and relationships.